Frequently Asked Questions
Everything you need to know about shopping with Catch Pro Australia.
How long does shipping take within Australia?
Standard shipping typically takes 3 to 7 business days, while express shipping options deliver within 1 to 3 business days depending on your location.
What is your return policy?
We offer a 30-day change-of-mind return policy. Items must be in their original, unused condition with all packaging intact to qualify for a refund or exchange.
Do you offer international shipping?
Currently, Catch Pro Australia focuses on domestic orders within Australia to ensure the fastest delivery times and best local support for our customers.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's tracking portal.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all products purchased from Catch Pro Australia come with a standard 12-month manufacturer's warranty against defects and faults.